Paul Daugherty: Technology is neutral

By Anna McDonald for Box News

AI and related technologies have already indicated positive outlooks for general quality of life and the future of work, health care and education. But, they’ve emerged as a potential locus of inequality, too, potentially leading to the increased power and wealth of a few.

Weighing up the risks and rewards

The most significant challenge in regulating the use and impact of new technologies is that the very same characteristics which offer the greatest benefits may also create the greatest risks. Neither outcome is necessarily more likely than the other, but represent a choice in how we engage with these technologies.

We have nothing to fear

Instead of fearing AI, we must recognise its essentially neutral character. To realise this is to understand the technology and ensure that its purpose aligns with our values. New technologies are only as ‘good’ as those who implement them, highlighting the need to responsibly re-skill employees to use the power of technology to ‘re-humanise’, not dehumanise, the workplace.

Paul Daugherty, CTIO of Accenture, says:

“Technology is neutral. Humans decide how to use it. You can use an axe to cut your crops or to kill your neighbour. The choice is yours, not the axe’s.”

Watch this short interview, and let us know what you think on Twitter.